FEEDBACK

Share your experience

A short, honest account of what helped—or what needs attention—can improve the service for you and make the next customer's choice clearer.

PRIVATE FEEDBACK

Tell us what worked—or what needs fixing

Choose this route if you want a reply, want a problem looked at, or simply prefer not to post publicly. The prepared email asks only for useful, non-sensitive details.

Your email app will open first. Nothing is sent until you choose Send.

PUBLIC REVIEW

Leave an independent review

Choose the rating and words that genuinely reflect your experience. This opens Property Admin Desk's verified profile on Trustpilot.

Trustpilot is an independent third party and handles the review under its own terms and privacy notice.

WHY TAKE TWO MINUTES?

Your feedback can do something useful

01

Get an issue seen

Private feedback gives you a direct route to explain what was unclear and ask for a response or correction.

02

Shape improvements

Specific examples help us simplify instructions, remove friction and focus future updates on real administrative needs.

03

Help others judge fit

When the independent option is live, an honest review can help another property owner decide whether PAD is suitable for them.

FAIR REVIEW PROMISE

Honest means honest

  • Positive, neutral and critical feedback are equally welcome.
  • No discount, gift or payment is conditional on leaving a review or choosing a particular rating.
  • Private feedback will not be quoted or published as a testimonial without separate written permission.
  • Please describe only your genuine experience and leave out tenant names, full property addresses and other sensitive details.